Client Experiences

What Our Clients Say
“How do I begin describing the impact Jackie’s training has had on my professional development? Taking her various courses and boot camp training early on in my career gave me such an edge in the role of supervisor, manager, and eventually director. I was able to take what I learned from Jackie and apply it to my daily work but, more importantly, I used that same information and passed it on to my people which helped me develop the highest performing team in my company. Lessons learned in professional communications, multigenerational workplaces, management and supervisory skills, and customer service are nuggets I still use to this day, 15+ years after taking these trainings. That’s powerful! After leaving that employer for another, I was able to bring Jackie in to offer training for my customers and their employees. Once again, Jackie delivered and impacted my customers in a positive way, always receiving great feedback. In a time when recruiting and retaining employees is so difficult, applying solutions given in Jackie’s trainings will no doubt give companies the competitive advantage they need to develop high performing employees and successful, profitable businesses.”
- Director, Membership Development, Manufacturing Trade Association

“Jackie is a fantastic, personal, approachable, and knowledgeable professional and trainer. When she first came to train for our organization, our staff asked “when is she going to come back?” They were so excited and motivated by her content and her facilitation skills. She is a must-have for any company interested in elevating their training and development program.”
- Vice President, Human Resources, Social Services Agency

“Jackie has designed and delivered multiple leadership development events for our management team, all of which have been delivered in an engaging and high energy manner. She has helped improve and enhance our leadership and management skills, which has enabled us to build a more cohesive team in a collaborative environment. As a business, we have very aggressive growth goals, and the learning events have been instrumental in contributing to our success.”
- President, Corporate Credit Service Provider

“As our organization has pursued enhancement of our external training and leadership development offerings, we began working with Jackie who has quickly become a strategic partner. Jackie’s ability to effectively teach a wide range of course offerings has been advantageous to us. But most importantly, the solicited and unsolicited feedback I continue to receive relative to Jackie’s infectious enthusiasm and ability to engage participants has turned the training forum from an obligation into a meaningful experience.”
- Director of Human Resources, National Manufacturer

“Jackie Mueckenheim has had a lasting and positive impact on my growth as a professional. Charged with transforming a good organization into a great organization, I had the opportunity of teaming up with Jackie to initiate the transition. Jackie paved the way for my team and me to begin achieving our objectives in a meaningful and impactful manner, emphasizing the importance of evolution vs. revolution. My former team continues to thrive in what has evolved into a great organization, and I am glad Jackie was there to help me begin the process.”
- Certified Hotel Administrator

“As a company that is always thinking about ways to continue our team members’ education, Jackie provided just the session to energize our team members and provide them with real-life situations and experiences to apply to their day-to-day roles. Seeing their engagement and observing their application of the information back in their restaurants has been moving. We are beyond excited to work with Jackie more in the future.”
- Director of Operations, Food Service/Restaurant Group

“After working with Jackie for many years, I would always recommend her services. She is professional, inventive, prompt to respond, and makes her presentations fun. “
- Admissions & Marketing Director, Long-Term Care Organization

“Jackie’s ability to customize professional development topics for different audience profiles has been an invaluable resource for our organization. Specifically, the programming she designed and delivered for our summer interns on the role of Emotional Intelligence in career development was well received. Our interns were thoroughly engaged, participatory, and their evaluations included comments such as, ‘This was extremely enlightening; this will definitely stay with me, and I’ll be thinking about it very often in my professional life.‘ Her commitment to making content directly relevant for specific groups helps to ensure greater degrees of learning retention and application.”
- Director of Human Resources, Museum

“Over the past 34 years I have been with our company, we have completed several types of training and educational seminars. Some of those were beneficial and productive, and some were not. We engaged with Jackie for a leadership training workshop. We had 16 managers involved in the workshop, and it was truly the best meeting we have ever had. Jackie was able to capture the audience and gain full participation from the group. We had the ability to customize the program specifically for our needs, which made for a powerful influence on our staff. Jackie packed in a ton of material in a 4 hour period, and left the group wanting more! It was very encouraging to see the immediate impact this workshop had on our management team.”
- Vice President, Commercial Recreational Service Provider

“Jackie was such a pleasure to work with and made the entire experience painless! From the first introduction it was clear that Jackie is extremely passionate about training and development; it showed in the way that she took her time to get to know our organization, where our “pain points” were, and where she could potentially add the most value. She was quick in her responses and very thorough in her approach – ensuring that our training went off without a hitch! Our employees were engaged throughout the training and seemed to really enjoy the approach Jackie uses to get everyone involved. Overall it was a great experience, and we will definitely come back to for future needs!”
- Employee Results Director, Customer Experience Solutions Provider